The Hated One, Proton, and the Ethics of Sponsorships

TL;DR:

Proton allegedly ghosted The Hated One (THO), after he declined a sponsorship from them, when they were in talks to do an interview.

DETAILS:

  • THO who is notoriously known for not doing sponsorships was approached by Proton for a sponsorship which he felt conflicted about.
  • During negotiations, THO asked if he could interview Andy Yen, Proton’s CEO, or some other higher up in the company.
  • Proton said they were definitely open to it.
  • Proton guaranteed that THO’s answer to their sponsorship proposal would not influence the likelihood of an interview.
  • Ultimately, THO declined the sponsorship offer, but when he reached back to Proton to schedule the interview, they ghosted him.

IT’S DEFINITELY SUSPICIOUS

It’s certainly fishy that THO hasn’t heard back from Proton. Especially when Proton knows that THO is hard to reach. I am inclined to believe his account of the situation, and find Proton’s behavior disappointing.

THO IS RIGHT: SPONSORSHIPS ARE A CONFLICT OF INTEREST

I agree with THO that sponsorships are a conflict of interests because they incentivize positive coverage. That doesn’t necessarily mean that taking sponsorships is bad, but it’s still a conflict of interest, especially when your channel covers topics related to the sponsor’s services. I understand why companies like Mullvad refuse to do it.

NO SPONSORS DOE NOT NECESSARILY MEAN YOU’RE UNBIASED

Cleo Abrams

In his video, THO shows Cleo Abram’s channel for a brief moment. CleO Abrams is an independent tech journalist with almost 7 million YouTube subscribers. Like Johnny Harris (7M+ subs), she used to work at Vox, the sister company of The Verge. That’s how I personally discovered both of them.

I don’t know what THO’s issue is with Abrams, but I remember being extremely disappointed by Abram’s interview of Mark Zuckerberg last year. As far as I can remember, she doesn’t take any sponsorships from Meta, and yet, she did not ask Mark any hard questions when his company was/is drowning in controversies. It was a complete softball interview.

Marques Brownlee

Similarly, Marques Brownlee (20M+ subs), who is technically not a journalist I guess, did the exact same thing when he interviewed both Tim Cook and Mark Zuckerberg. Marques interviewed Zuckerberg in 2020, when he was summoned to testify to the Senate. And yet, Marques didn’t ask Mark about any of Meta’s controversies. He also didn’t challenge Apple’s executives (Tim Cook & John Ternnus) on Apple’s anti-consumer practices. Louis Rossmann called him out on it, partly because Brownlee had interviewed Louis about right to repair, years prior.

This is the problem with access journalism

Even if news outlets and influencers don’t take sponsorship from a privacy company, they can still be incentivized to cover them positively if they have regular access to its leaders for interviews. Right now, I wouldn’t say such a dynamic exists with Proton and some of the outlets their employees appear on. But they are getting bigger, so the risk will always exist, and likely increase.

I don’t think the outlets I follow are covering Proton poorly. IMO, they’re doing a great job. But I am not entirely confident that those outlets will always be bold enough to ask Proton uncomfortable hard questions, and if they are, that they would challenge Proton’s answers when they are not satisfying.

EVERYBODY IS BIASED:

We all have biases, for the simple reason that we all have a unique experience of the world that color our perspectives. But it’s important to acknowledge them, especially when you have an audience. It’s also important to recognize conflicts of interests and not let companies launder their reputation through your platform. Although they are far from perfect, and I have not followed their work in years I subscribe to The Intercept’s idea of adversarial journalism, that is rigorous and in the public interest.

WHAT DOES IT MEAN TO BE AN INDEPENDENT JOURNALIST / INFLUENCER / MEDIA OUTLET?

Not accepting sponsors shows a level of integrity few have

I admire THO for declining Proton’s offer. He did so when his channel is struggling to earn him a living income, which makes his decision that more commendable. I know that Louis Rossmann holds the same principle about sponsors but he doesn’t live off YouTube, which is a deliberate strategic decision on his part.

I follow a lot of “independent” journalists and media outlets.

Some of them brag about having zero sponsors, and only receiving money from their audience. I have tremendous admiration for that.

Others outlets have sponsors. Sometimes their sponsors have nothing to do with the type of content they produce (eg: coffee brand on tech channel), but often it is related.

Can those who fall into this category call themselves truly independent?

I have mixed feelings about it, but I’m leaning towards no. There are independent online news companies with sponsors that criticize billion-dollar corporate media (CNN, MSNBC, Fox, etc.) for being dependent and influenced by their advertisers. The way I see it, they are on the exact same boat, but just on a much smaller scale.

Not everyone can afford to forego sponsors

I recognize that it can be extremely hard to earn a decent living without sponsors. That’s why I have so much admiration for those who forego or slow down their upward mobility to honor their values.

I can also sympathize to some degree with journalists who are struggling financially and leap at the opportunity to work for big corporations like CNN if it provides them job security. But there is no doubt that that kind of decision will change you, as it only can, and always does. Your values will change whether you realize it or not.

FINAL WORDS:

I really hope Proton makes things right with THO and grant him that interview.

6 Likes

bad move by proton.

3 Likes

My guess is that Proton realized that he was actually ethical, especially offering an interview with someone at Proton. He was going to ask extremely tough questions that even Andy Yen would not want to answer.

1 Like

Think Proton just wants to go mass market, given all their recent bets in multiple products (incl AI chatbot), and yet, it seems like they haven’t had much success selling outside of VPN and Email (note how their pricing nudges (upsells) towards buying other Proton products at a nominal markup over their VPN-only plans).

All that said, Proton has been net good for the privacy community (unlike other companies that have tried and not had the success Proton has had; so, they must be doing a tonne of things right).

As for TheHatedOne, think the real message is, they need monetary support from their viewers, as they’re otherwise leaving a LOT of opportunities on the table (Proton’s offer for $70 per CPA is ridiculously tempting) by renouncing sponsorships / affiliates.

1 Like

That was also my main take-away from the video, it is about their income sources, not getting the interview just justified making the video.

I’ve donated to THO in the past, and I watch most of their videos. I always felt their business model wasn’t sustainable, being 100% dependent on donations rarely seems to work.

1 Like

I went and saw his video just now.

I do not know THO and I have never watched any of his videos, but to me this video was more like “be my Patreons so I can do this without having sponsors” and a lot less about “Proton ghosted me after I rejected their referal link offer”.

There are news outlets with multiple employees that are able to make it work this way. Obviously, it’s very hard, but it’s possible. A factor that probably plays against THO is that he doesn’t show his face, which is 100% his right. However, I have seen video essayists who were successful for years without showing their face, and eventually decided to show it. Statistically, I think it’s fair to say that showing your face makes a huge positive difference to how people respond to you. But it doesn’t mean you can’t be successful if you don’t do it. It’s just harder.

I don’t know if THO has ever done this, but a thing that can really help grow your audience is when you do collaborators with other YouTubers and podcasters.

I definitely think his ask was bold and direct at the end, and I think it was fair for him to do that. However, I am confident that if THO didn’t need the Proton money, he would have still publicly called them out for ghosting him.

1 Like

What non-profit news outlets, with multiple employees, has a business model that is 100% based on donations?

I’m not saying they don’t exist, but it’s not a popular business model for a reason. You also have to take into account, the demography that would donate to THO is very small. Even if some business can survive on donations, it doesn’t mean every business can.

Sadly, this is not the first video where THO is saying they are struggling with making enough money.

Naomi Brockwell is the only person I can think of that can be compared to The Hated One, they both don’t take sponsors, and they are both privacy advocates. The main difference between the two is that Brockwell doesn’t 100% depend on donations, she has written a book, and she works as a speaker at live events, etc.

Democracy Now
ProPublica
Jacobin

Many are on this list:

I do not count those that are funded by advertising.

I meant to say not non-profit, something actually comparable to The Hated One. A for-profit (not non-profit), and has to survive purely on donations.

It’s not like THO is going to have access to government funding or grants, which is how most of the non-profits survive.

The fact that THO doesn’t show his face (or reveal personal details) tells me that he is the only privacy Youtuber, that I’m aware of, who takes privacy seriously.

I disagree. The fact that THO doesn’t show his face means that he takes his privacy seriously, yes. It doesn’t mean that the other privacy YouTubers don’t take theirs seriously. Privacy is a spectrum, and everybody gets to choose where they want to sit on that spectrum. There is value in showing your face. It makes you more relatable, which is why some privacy YouTubers embrace it. I value the voices of people like Naomi Brockwell, @Henry (Tech Lore), @Jonah (Privacy Guides), Paris Marx (Tech Won’t Save Us), @FirewallDragons and so many more.

In the video, THO shows a screengrab of Proton’s email to him. In them, we can see the name he is addressed by, and it is probably his real name. I have no idea why he made that choice, but he did. I don’t know where THO is from, but I always assumed he was European. With the reveal of his first name, it becomes easier to narrow down where he might be from because of how it is spelled.

I hear you, but from a journalistic point of view, why would a news outlet seek to be for-profit? For-profit means good journalism is not your top priority. I am not American, but in many countries you learn about the important responsibility media have when they are funded by the public, versus when the motive is profit. They don’t have the same values.

That being said, THO is not a journalist or a media outlet, but he still has some responsibility, like anyone with a large audience has.

It depends on where you live. In some European countries, non-profit media outlets benefit from crucial government funding, but it’s not enough for them to survive. Moreover, some European countries have grants for YouTubers, usually if they are small and in a specific niche. It makes a significant difference to what they are able to do, but again, most of the time it’s not enough to survive long term. Not on its own.

1 Like

PrivacyGuides.org? Has not received government funding or grants (yet, anyways) :slight_smile:

How is sustaining on community donations makes it a for-profit

A for-profit has is in the word, the obligation to make a profit

A non-profit has no obligation to do so and does need every penny they can save regardless to minimize losses or break even