I didn’t say they were a charity, but I think they should offer incentives to encourage people to switch to Windows 11, especially those who are on a tight budget. They do this with gaming consoles and other products, so why can’t they do it with PCs too?
If Microsoft wants to keep its customers secure, and keep their trust, they need to do something. Otherwise, people will find other alternatives, like throwing out their PCs and sticking to budget phones only, or switching to free operating systems.
I believe Microsoft is only hurting itself by ignoring the needs of ordinary consumers.
How companies should handle their situations is totally up to interpretation. I understand that big businesses are all about making money and pleasing their shareholders. But sometimes, CEOs and executives make mistakes that hurt their overall goals. As they’re sometimes only focused on the bottom line. Companies aren’t permanent; consumers can make or break a company’s future.